top of page
Share your experiences with us and you'll be rewarded with a free $9 gift voucher.

Using a scale of 1=strongly disagree, 2=disagree, 3=no opinion, 4=agree, 5=strongly agree, please rate your level of agreement with the following statements of our hairstylist.

1. Our hairstylist was welcoming upon arrival and gave you the feeling that she/he cared about you.
2. Our hairstylist was attentive towards your needs.
3. Our hairstylist understood your concerns/requests and gave you the confidence that she/he will be able to address them.
4. Our hairstylist was clear and gave appropriate advice/recommendations that was easy to understand before getting started.
5. Our hairstylist met the timeframe indicated to you.
6. Our hairstylist gave good suggestions of aftercare products and tools.
7. Our hairstylist is knowledgeable and proficient in his/her field.
8. Our hairstylist had either met or exceeded your expectation with the end result.

Using a scale of 1=strongly disagree, 2=disagree, 3=no opinion, 4=agree, 5=strongly agree, please rate your level of agreement with the following statements of our salon assistants.

9. Our salon assistants were welcoming upon arrival and gave you the feeling that they cared about you.
Which is your preferred location of our salon?

By clicking the button below, you agree to receive communications via Email/Call/WhatsApp/SMS from 99 Percent Hair Studio.

10. Our salon assistants were attentive towards your needs.
11. Our salon assistants understood your concerns/requests and gave you the confidence that they will be able to assist them.
12. Our salon assistants took initiative and gave appropriate advice/recommendations that was easy to understand before getting started.
13. Our salon assistants efficiently helped their hairstylist in meeting the timeframe indicated to you.
14. Our salon assistants took initiative and gave good suggestions of aftercare products and tools.
15. Our salon assistants are knowledgeable and proficient in their field.
16. Our salon assistants had either met or exceeded your expectation with the end result.

Using a scale of 1=very unsatisfied, 2=unsatisfied, 3=neutral, 4=satisfied, 5=very satisfied, please rate the following aspects of our salon.

17. Ambience and decor.
18. Hygiene and cleanliness
19. Music.
20. The comfort of our salon chairs.
21. Ease of scheduling appointments.
22. Amenities.

Using a scale of 1=very unlikely, 2=unlikely, 3=neutral, 4=likely, 5=very likely, please rate the likelihood of you taking the actions below. 

23. Please rate how likely are you to recommend our salon to your friends and family.
24. Please rate how likely are you to return to our salon for future services.
bottom of page